As a result, pure-play e-tailers and catalog merchants are at a significant disadvantage to brick-and-mortar and click-and-mortar retailers that allow customers to return purchases made online to their physical store locations.
QuickReturns fills the role of an outsourced solution provider, as it is the first company to provide consumers with a no-hassle and cost-free method to return and exchange merchandise ordered from virtual stores, while saving retailers money on returns handling.
QuickReturns will provide its retailer partners with physical points of presence at which their customers can return unwanted or defective merchandise.
To minimize capital expenditures, operating costs, and scalability time, QuickReturns will utilize a distribution partner model. Retailer partners will pay annual membership fees and transaction-based return and exchange fees.
The latter two fees will be shared with the QuickReturns distribution partners. By partnering with QuickReturns, retailers will benefit from reduced return handling costs, increased sales, and improved customer service. Finally, consumers will enjoy saving time and efforts with the product return process and instant refunds.
QuickReturns was founded by four individuals, each of whom has had many years in management consulting. Additional rounds of financing will be required to fund future marketing activities and technological development. Sometimes supermarket products do mail order promotions, whereby people can send in the UPC plus shipping and handling to get a product made especially for the company.
In , the publisher Aldus Manutius of Venice printed a catalogue of the books he was printing. In , the English gardener , William Lucas, published a seed catalogue, which he mailed to his customers to inform them of his prices.
Catalogues spread to colonial America, where Benjamin Franklin is believed to have been the first cataloguer in British America. In he produced a catalogue of sold scientific and academic books. The Welsh entrepreneur Pryce Pryce-Jones set up the first modern mail order in The establishment of the Uniform Penny Post in , and the extension of the railway network , helped Pryce-Jones to eventually turn his small rural concern into a company with global renown.
In , Pryce-Jones hit upon a unique method of selling his wares. He distributed catalogues of his wares across the country, allowing people to choose the items they wished and order them via post; he would then dispatch the goods to the customer via the railways. It was an ideal way of meeting the needs of customers in isolated rural locations who were either too busy or unable to get into Newtown to shop directly.
The further expansion of the railways in the years that followed allowed Pryce Jones to greatly expand his customer base and his business grew rapidly. He supplied his products to an impressive variety of famous clientele, including Florence Nightingale and Queen Victoria , the Princess of Wales and royal households across Europe. He also began exporting drapery to the US and British colonies.
One of his most popular products was the Euklisia Rug ,  the forerunner of the modern sleeping bag, which Pryce-Jones exported around the world, at one point landing a contract with the Russian Army for 60, rugs. In , Aaron Montgomery Ward of Chicago produced a mail-order catalogue for his Montgomery Ward mail order business. Montgomery Ward identified a market of merchant-wary farmers in the Midwest. Within two decades, his single-page list of products grew into a page illustrated book selling over 20, items.
From about to , Ward sold prefabricated kit houses , called Wardway Homes, by mail order. Hammacher Schlemmer is the earliest still surviving mail-order business, established by Alfred Hammacher in New York City in Limited was founded in in Toronto by Timothy Eaton, an Irish immigrant.
Catalogue order offices were also established throughout the country, with the first opening in Oakville in Richard Warren Sears started a business selling watches through mail order catalogs in Redwood Falls, Minnesota in By , the Sears catalog had grown to pages, featuring sewing machines , bicycles , sporting goods , automobiles produced from — by Lincoln Motor Car Works of Chicago, not related to the current Ford Motor Company brand of the same name  and a host of other new items.
Organizing the company so it could handle orders on an economical and efficient basis, Chicago clothing manufacturer Julius Rosenwald became a part-owner in By the following year, dolls , refrigerators , stoves and groceries had been added to the catalog.
Sears, Roebuck and Co. By , the company was producing a page catalog with the largest variety of items that anybody at the time could have imagined. Two years later they exceeded , dollars. In , Sears, Roebuck and Co. From to , Sears also sold kit houses by mail order, selling 70, to 75, such homes, many of which are still lived in today. By creating a direct marketing industry through the mail order catalogue, Pryce Pryce-Jones and Aaron Montgomery Ward enabled the creation of a powerful global network that came to include everything from mail order, to telemarketing and social media.
Sir John Moores was a British businessman and philanthropist most famous for the founding of the Littlewoods retail company that was located in Liverpool , England. Moores became a millionaire through the creation of the Littlewood Pool, one of the best-known names in sports gambling in England.
In January , Moores was able to disengage himself sufficiently from the pools to start up Littlewoods Mail Order Store. This was followed on July 6, by the opening of the first Littlewoods department store in Blackpool. The first Littlewoods catalogue was published in May with pages. We intend to help the homely folk of this country help them to obtain some of the profits made by manufacturing and trading This Catalogue is our Ship Only the newest of the new goods—honest, British-made merchandise.
With the success of the catalogue business, Moores moved his business four times to larger buildings in By , the business had hit the 4 million pound mark, making Moores a millionaire a second time over, by mail order. James Cash Penney started his first retail store in in Kemmerer, Wyoming.
Penney bought Wisconsin based General Merchandise Company with discount stores and a mail-order operation. Penney entered the mail order catalogue business. Penney, a latecomer in catalogue operations, was different from many of its competitors because it had a large retail store base before launching into the mail-order business. Penney catalog was mailed the next year in Customers could order from the catalog inside J. Penney stores in eight states. Penney Catalog Distribution Center was located in Milwaukee.
Mail order had always relied on the innovative technique of selling products directly to the consumer at appealing prices,  but the term " direct marketing " was only coined in , by Lester Wunderman — considered to be the father of contemporary direct marketing. He was behind the creation of the toll-free number  and numerous mail order based loyalty marketing programs including the Columbia Record Club, the magazine subscription card, and the American Express Customer Rewards program.
QuickReturns mail order returns business plan executive summary. QuickReturns is a start-up company offering e-tail returns and reverse logistics services.3/5(2).
Plan out your first three years of operations with this customizable Mail Order Business Plan template. The main purpose of this Business Plan is to raise capital through a combination of loan financing and equity investment. The Plan can be used by either a start-up or an existing business.
Contact our Mail Order consultants today to develop your Mail Order business plan. Here at HJVentures, we have a great deal of Mail Order experience in working with new Mail Order companies. Here at HJVentures, we have a great deal of Mail Order experience in working with new Mail Order companies. In some cases, you will also need to know what you can and cannot sell legally based on federal or state laws. You will also need to know about interstate sales, especially in the mail order business. Finding suppliers that you can count on is a major step in establishing any type of sales business.
Mail order business is a business where people place orders for items and have it delivered to their mail. Some people have this like for getting orders through their mail, and the business can be done either as a full time business or a part time business to be done on your spare time. Want to start a mail order business? Our startup guide will provide you with a clear roadmap to success. Available with or without our award-winning business plan software, the Mail Order Business Startup Guide will put you on the fast track to small business .